Agile information technology service management with DevOps : an incident management case study
João Faustino, Rúben Pereira, Bráulio Alturas, Miguel Mira da Silva
| Year of publication: |
2020
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|---|---|
| Authors: | Faustino, João ; Pereira, Rúben ; Alturas, Bráulio ; Silva, Miguel Mira da |
| Published in: |
International journal of agile systems and management : IJASM. - Olney, Bucks. : Inderscience Enterprises, ISSN 1741-9182, ZDB-ID 2225596-5. - Vol. 13.2020, 4, p. 339-389
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| Subject: | information technology | case study | interviews | document analysis | observation | DevOps | incident management | application management | agile methodologies | service management | Informationstechnik | Information technology | Dienstleistungsmanagement | Service management | Softwareentwicklung | Software development | Management | Informationsmanagement | Information management | Befragung | Interview |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJASM.2020.112331 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012504863