AI-powered CRM in the post-COVID-19 pandemic
Year of publication: |
2024
|
---|---|
Authors: | Yusianto, Rindra ; Ali, Rabei Raad ; Shidik, Guruh Fajar ; Marimin |
Published in: |
Customer relationship management : methods, opportunities and challenges. - New York : Nova Science Publishers, ISBN 979-8-89113-662-5. - 2024, p. 175-200
|
Subject: | AI-powered CRM | customer experience | post-COVID-19 pandemic | Beziehungsmarketing | Relationship marketing | Coronavirus | Epidemie | Epidemic | Konsumentenverhalten | Consumer behaviour | Künstliche Intelligenz | Artificial intelligence |
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