Airing a grievance: how to handle employee complaints - Clear grievance procedures can maintain good employee relations by ensuring that employees are treated fairly and consistently, and may help the employer to avoid disputes or costly legal actions.
Year of publication:
2001
Published in:
IRS employment review. - London : Eclipse Publ. Ltd., ISSN 0143-8328, ZDB-ID 2107687X. - 2001, 726, p. 6