Airline service failed!
Miguela Mena
| Year of publication: |
December 2017
|
|---|---|
| Authors: | Mena, Miguela |
| Published in: |
International journal of business and economics. - Taichung : Feng Chia University, ISSN 1607-0704, ZDB-ID 2573186-5. - Vol. 16.2017, 3, p. 257-262
|
| Subject: | airline customer service | customer loyalty | customer expectation | Fluggesellschaft | Airline | Beziehungsmarketing | Relationship marketing | Kundenservice | Customer service | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Luftverkehr | Air transport | Passagierluftverkehr | Air passenger transport |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011973043