Alignment of university information technology resources with the Malcolm Baldrige results criteria for performance excellence in education : a balanced scorecard approach
Year of publication: |
2014
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Authors: | Beard, Deborah F. ; Humphrey, Roberta L. |
Published in: |
Journal of education for business. - Washington,DC : Heldref, ISSN 0883-2323, ZDB-ID 633641-3. - Vol. 89.2014, 7, p. 382-388
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Subject: | balanced scorecard | higher education | information technology | Balanced Scorecard | Balanced scorecard | Informationstechnik | Information technology | Hochschule | Higher education institution | Performance-Messung | Performance measurement | Qualitätsmanagement | Quality management | Strategisches Management | Strategic management |
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