Ambient encounters in retail "discounters" : how store environment drives customer satisfaction
Year of publication: |
2020
|
---|---|
Authors: | Calvo-Porral, Cristina |
Published in: |
Emotional, sensory, and social dimensions of consumer buying behavior. - Hershey, PA : IGI Global, ISBN 978-1-7998-2220-2. - 2020, p. 1-22
|
Subject: | Einzelhandel | Retail trade | Discounter | Discounters | Kundenzufriedenheit | Customer satisfaction |
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