An Analysis of Needs and a System of Development for an Employee Assistance Programme

Personal problems of employees impair their productivity. These may be family, emotional, alcohol or other drugs, or just living problems. Employee assistance is an action‐oriented programme designed to recognise symptoms of problem employees before they become costly to the employee as well as to the company. Several studies are reviewed, those by government, as well as many private agencies, concerning the effectiveness of establishing employee assistance programmes as opposed to firing and replacing employees who have personal problems that may impair their productivity and performance.