An effectiveness measurement model for knowledge management : a balanced scorecard perspective
Meenu Chopra, Vikas Gupta
| Year of publication: |
2023
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|---|---|
| Authors: | Chopra, Meenu ; Gupta, Vikas |
| Published in: |
International journal of business and globalisation : IJBG. - Genève [u.a.] : Inderscience Enterprises, ISSN 1753-3635, ZDB-ID 2435929-4. - Vol. 35.2023, 4, p. 459-487
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| Subject: | balanced scorecard | BSC | CFA | confirmatory factor analysis | culture | customer service perspective | financial performance perspective | internal process perspective | KM | KM leadership | knowledge management | knowledge management practices | people | reliability | scale | validity | Balanced Scorecard | Balanced scorecard | Wissensmanagement | Knowledge management | Performance-Messung | Performance measurement | Faktorenanalyse | Factor analysis |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJBG.2023.135868 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015057552