An empirical analysis of user intention to use chatbots for airline tickets consultation
Mohammed Alotaibi and Imdadullah Hidayat-ur-Rehman
| Year of publication: |
2025
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|---|---|
| Authors: | Alotaibi, Mohammed ; Hidayat-Ur-Rehman, Imdadullah |
| Published in: |
Journal of science and technology policy management : JSTPM. - Bingley : Emerald, ISSN 2053-4639, ZDB-ID 2771727-6. - Vol. 16.2025, 1, p. 204-228
|
| Subject: | Chatbots | Perceived unbiased response | Perceived ubiquitous access | Perceived accuracy | Technology acceptance model | Innovationsakzeptanz | Innovation adoption | Konsumentenverhalten | Consumer behaviour | Fluggesellschaft | Airline | Kundenzufriedenheit | Customer satisfaction |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JSTPM-03-2024-0087 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015206792