An empirical assessment of customer switching behavior in the Nigerian telecom industry
Ernest Emeka Izogo
| Year of publication: |
2013
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|---|---|
| Authors: | Izogo, Ernest |
| Published in: |
African journal of business and economic research : AJBER. - London : Adonis & Abbey, ISSN 1750-4554, ZDB-ID 2260653-1. - Vol. 8.2013, 1, p. 61-82
|
| Subject: | Customer switching | customer satisfaction | Services | telecommunication Industry | Nigeria | Kundenzufriedenheit | Customer satisfaction | Telekommunikationssektor | Telecommunications industry | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Telekommunikation | Telecommunications | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009783121