An empirical investigation of psychological capital among flight attendants
Year of publication: |
August 2016
|
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Authors: | Karatepe, Osman M. ; Talebzadeh, Niusha |
Published in: |
Journal of air transport management. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6997, ZDB-ID 1208154-1. - Vol. 55.2016, p. 193-202
|
Subject: | Iran | Life satisfaction | Psychological capital | Servant leadership | Service recovery performance | Work engagement | Führungsstil | Leadership style | Persönlichkeitspsychologie | Personality psychology | Zufriedenheit | Satisfaction | Leistungsmotivation | Work motivation | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Arbeitspsychologie | Organizational psychology | Arbeitszufriedenheit | Job satisfaction | Arbeitsleistung | Job performance |
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