An empirical study of the relations between hospital volume, teaching status, and service quality
Year of publication: |
2011
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Authors: | Theokary, Carol ; Ren, Zhong Justin |
Published in: |
Production and operations management : an international journal of the Production and Operations Management Society. - Hoboken, NJ : Wiley-Blackwell, ISSN 1059-1478, ZDB-ID 1108460-1. - Vol. 20.2011, 3, p. 303-318
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Subject: | volume | teaching status | process quality | healthcare operations | Dienstleistungsqualität | Service quality | Krankenhaus | Hospital | Qualitätsmanagement | Quality management | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system |
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