An empirical study of the relationship between a self-service technology investment and firm financial performance
Year of publication: |
2012
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Authors: | Hung, Chia-sheng ; Yen, David C. ; Ou, Chin S. |
Published in: |
Journal of engineering and technology management : JET-M. - Amsterdam [u.a.] : Elsevier, ISSN 0923-4748, ZDB-ID 1027164-8. - Vol. 29.2012, 1, p. 62-70
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Subject: | information technology | Self-service technology (SST) | Automated teller machine (ATM) | Financial performance | Banking industry | Selbstbedienung | Self-service | Electronic Banking | Electronic banking | Informationstechnik | Information technology | Bank | Unternehmenserfolg | Firm performance | Automatisierung | Automation |
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