An evaluation of customer relationship management in hospital-based and privately run nursing homes in Taiwan
Mei-Ling Wang
| Year of publication: |
2013
|
|---|---|
| Authors: | Wang, Mei-ling |
| Published in: |
Total quality management & business excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 24.2013, 9, p. 1004-1021
|
| Subject: | customer relationship management | hospital-based nursing homes | privately-run nursing homes | Taiwan nursing homes | Taiwan | Pflegeheim | Nursing home | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Krankenhaus | Hospital | Häusliche Pflege | Domestic care | Pflegeberufe | Nursing profession |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009793765