An examination of attributes affecting consumers' perceptions of e-tailer quality
Year of publication: |
2013
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Authors: | Sebastianelli, Rose ; Tamimi, Nabil |
Published in: |
Journal of internet commerce. - Binghamton, NY: Haworth Press, ISSN 1533-2861, ZDB-ID 2136900-8. - Vol. 12.2013, 1/4, p. 268-283
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Subject: | attribute importance | conjoint analysis | e-tailer quality | segmentation | Conjoint-Analyse | Conjoint analysis | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Produktqualität | Product quality | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Marktsegmentierung | Market segmentation | Wahrnehmung | Perception |
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