An examination of the association between service convenience flexibility in healthcare delivery systems and patient satisfaction
Pradeep Kumar, Sasadhar Bera and Shibashish Chakraborty
| Year of publication: |
October-December 2017
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|---|---|
| Authors: | Kumar, Pradeep ; Bera, Sasadhar ; Chakraborty, Shibashish |
| Published in: |
South Asian journal of management : SAJM. - Hyderabad : AMDISA, ISSN 0971-5428, ZDB-ID 2446149-0. - Vol. 24.2017, 4, p. 35-54
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| Subject: | Convenience | Flexibility | Healthcare | Patient satisfaction | Variability | Patienten | Patients | Gesundheitsversorgung | Health care | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Krankenhaus | Hospital | Gesundheitswesen | Health care system | Großbritannien | United Kingdom |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Konferenzbeitrag ; Conference paper ; Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011888095