An exploration of online shopping convenience dimensions and their associations with customer satisfaction
Sergio Palacios, Minjoon Jun
| Year of publication: |
2020
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|---|---|
| Authors: | Palacios, Sergio ; Jun, Minjoon |
| Published in: |
International journal of electronic marketing and retailing : IJEMR. - Olney, Bucks. : Inderscience Enterprises Ltd., ISSN 1741-1033, ZDB-ID 2251608-6. - Vol. 11.2020, 1, p. 24-49
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| Subject: | online shopping convenience | customer satisfaction | qualitative research | content analysis | customer reviews | online retailers | Online-Handel | Online retailing | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Einzelhandel | Retail trade | Bibliometrie | Bibliometrics |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJEMR.2020.106431 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012199568