An exploratory study of buyers' participation intentions in reputation systems : the relationship quality perspective
Year of publication: |
2014
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Authors: | Huang, Qian ; Davison, Robert M. ; Liu, Hefu |
Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 51.2014, 8, p. 952-963
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Subject: | Reputation systems | Relationship quality | Conflict handling styles | Social conformity | Perceived value of knowledge | Reputation | Beziehungsmarketing | Relationship marketing | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Lieferantenmanagement | Supplier relationship management | Firmenimage | Corporate reputation |
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