An exploratory study of customer satisfaction in a community bank
Somjit Barat; John E. Spillan
| Year of publication: |
2014
|
|---|---|
| Authors: | Barat, Somjit ; Spillan, John E. |
| Published in: |
Trends in e-business, e-services, and e-commerce : impact of technology on goods, services, and business transactions. - Hershey : Business Science Reference, ISBN 978-1-4666-4510-3. - 2014, p. 111-127
|
| Subject: | Regionalbank | Regional bank | Kundenzufriedenheit | Customer satisfaction | Wettbewerbsstrategie | Competitive strategy | USA | United States |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010236835