An exploratory study on the returns management process in an online retailer
Ana Carolina de Araújo, Erica Mayumi Matsuoka, July Ellen Ung, Alexandre Massote and Mauro Sampaio
| Year of publication: |
June 2018
|
|---|---|
| Authors: | Araújo, Ana Carolina de ; Matsuoka, Erica Mayumi ; Ung, July Ellen ; Massote, Alexandre ; Sampaio, Mauro |
| Published in: |
International journal of logistics : research and applications. - Abingdon : Taylor & Francis, ISSN 1367-5567, ZDB-ID 1401605-9. - Vol. 21.2018, 3, p. 345-362
|
| Subject: | Returns management | logistics | e-commerce | and reverse logistics | Betriebliche Kreislaufwirtschaft | Reverse logistics | Online-Handel | Online retailing | Electronic Commerce | E-commerce | Logistik | Logistics | Lieferkette | Supply chain | Einzelhandel | Retail trade |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/13675567.2017.1370080 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011881324