An indexed approach for Expectation-Confirmation Theory : a trust-based model
Year of publication: |
2024
|
---|---|
Authors: | AlSokkar, Abdullah A. M. ; Law, Effie ; Almajali, Dmaithan Abdelkarim ; Jassim Ahmad Al-Gasawneh ; Alshinwan, Mohammad |
Published in: |
Electronic markets : EM ; the international journal of electronic commerce and business media. - Berlin : Springer, ISSN 1422-8890, ZDB-ID 2017342-8. - Vol. 34.2024, 1, Art.-No. 12, p. 1-17
|
Subject: | E-commerce | Expectation-Confirmation Theory | Marketing research | Repurchase intention | Satisfaction | Trust | Vertrauen | Confidence | Electronic Commerce | Theorie | Theory | Kundenzufriedenheit | Customer satisfaction | Marktforschung | Market research | Online-Handel | Online retailing | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour |
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