An integrated model of customers’ intention to reuse information service : what’s new for conversational agents?
Sut Ieng Lei, Guanrong Liu, Haili Shen, Shun Ye, and Chi Fai Sitou
| Year of publication: |
2023
|
|---|---|
| Authors: | Lei, Soey Sut Ieng ; Liu, Guanrong ; Shen, Haili ; Ye, Shun ; Sitou, Chi Fai |
| Published in: |
Tourism analysis : an interdisciplinary tourism & hospitality journal. - [Elmsford, NY] : Cognizant Communication Corporation, ISSN 1943-3999, ZDB-ID 2267000-2. - Vol. 28.2023, 4, p. 527-543
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| Subject: | Chatbots | Computer-mediated communication | Instant messaging | Interpersonal attraction | Technology acceptance | Innovationsakzeptanz | Innovation adoption | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Kommunikation | Communication | Interne Kommunikation | Internal communication |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.3727/108354223X16829171933930 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014506922