An integrated model of self-service technology (SST) usage in a retail context
Nathalie T.M. Demoulin and Souad Djelassi
| Year of publication: |
2016
|
|---|---|
| Authors: | Demoulin, Nathalie T. M. ; Djelassi, Souad |
| Published in: |
International journal of retail & distribution management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-0552, ZDB-ID 1026884-4. - Vol. 44.2016, 5, p. 540-559
|
| Subject: | Perceived behavioural control | Self-service technology | TAM3 | Actual use | Self-checkout | Situational factors | Selbstbedienung | Self-service | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Innovationsakzeptanz | Innovation adoption | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJRDM-08-2015-0122 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011578711