An online community-based dynamic customisation model : the trade-off between customer satisfaction and enterprise profit
Year of publication: |
2021
|
---|---|
Authors: | Wang, Yu ; Wu, Jiacong ; Lin, Li ; Shafiee, Sara |
Subject: | dynamic trade-off | genetic algorithm (GA) | mass customisation (MC) | multi-objective optimisation | online customer community (OCC) | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Mass Customization | Mass customization | Evolutionärer Algorithmus | Evolutionary algorithm | Social Web | Social web | Online-Handel | Online retailing | Electronic Commerce | E-commerce | Konsumentenverhalten | Consumer behaviour |
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