An online review-based method for dealing with exogenous shocks in the hospitality industry
Chenxi Zhang and Zeshui Xu
| Year of publication: |
2024
|
|---|---|
| Authors: | Zhang, Chenxi ; Xu, Zeshui |
| Subject: | COVID-19 pandemic | Exogenous shocks | online reviews | service improvement | text mining | Coronavirus | Schock | Shock | Gastgewerbe | Hospitality industry | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Epidemie | Epidemic |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/14783363.2024.2388580 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015178371