Analysing customer loyalty, customer satisfaction and service quality at dlf mall of india
Ameet Sao, Amit Kumar, Gautam Bapat, Mohd Suhail Khan, Sakshee Singh
| Year of publication: |
2023
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|---|---|
| Authors: | Sao, Ameet ; Kumar, Amit ; Bapat, Gautam ; Khan, Mohd Suhail ; Singh, Sakshee |
| Published in: |
Marketing i menedžment innovacij : m&mi. - Sumy : [Verlag nicht ermittelbar], ISSN 2227-6718, ZDB-ID 2647971-0. - Vol. 14.2023, 1, p. 146-157
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| Subject: | customer loyalty | customer satisfaction | service quality | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Indien | India | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Kundenbindung | Customer retention |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.21272/mmi.2023.1-013 [DOI] hdl:11159/15949 [Handle] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014282096