Analysing customer responses to migrate strategies in making retailing and CRM effective
Year of publication: |
2016
|
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Authors: | Gupta, Gaurav ; Aggarwal, Himanshu |
Published in: |
International journal of Indian culture and business management. - Genève : Inderscience Enterprises, ISSN 1753-0806, ZDB-ID 2422766-3. - Vol. 12.2016, 1, p. 92-127
|
Subject: | customer relationship management | CRM | customer | retailing | relationship | services | businesses | marketing | strategies | Beziehungsmarketing | Relationship marketing | Einzelhandel | Retail trade | Marketingmanagement | Marketing management | Lieferantenmanagement | Supplier relationship management | Konsumentenverhalten | Consumer behaviour | Strategisches Management | Strategic management |
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