Analysis of customer satisfaction and the customer experience in digital payments : a meta-analysis review
Year of publication: |
2023
|
---|---|
Authors: | Agarwal, Shilpa ; Malik, Pryanka ; Gautam, Shalini |
Subject: | functional quality | perceived value | trust | service quality | perceived risk | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour | Meta-Analyse | Meta-analysis | Beziehungsmarketing | Relationship marketing |
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