Analysis of the impact of length of stay on the quality of service experience, satisfaction and loyalty
Carmen Pérez-Cabañero, Amparo Cervera-Taulet, Walesska Schlesinger
| Year of publication: |
June 2017
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|---|---|
| Authors: | Pérez-Cabañero, Carmen ; Cervera-Taulet, Amparo ; Schlesinger, Walesska |
| Published in: |
International review on public and non-profit marketing. - Berlin : Springer, ISSN 1865-1992, ZDB-ID 2423129-0. - Vol. 14.2017, 2, p. 253-268
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| Subject: | Length of stay | Same-day visitors | Quality of the service experience | Satisfaction Loyalty | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Urlaubsverhalten | Holiday behaviour | Dauer | Duration |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s12208-016-0172-9 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011916392