Analyzing inter-organizational business processes : process mining and business performance analysis using electronic data interchange messages
Year of publication: |
August 2016
|
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Authors: | Engel, Robert ; Krathu, Worarat ; Zapletal, Marco ; Pichler, Christian ; Bose, R.P. Jagadeesh Chandra ; Aalst, Wil van der ; Werthner, Hannes ; Huemer, Christian |
Published in: |
Information systems and e-business management : ISeB. - New York, NY [u.a.] : Springer, ISSN 1617-9846, ZDB-ID 2069863-X. - Vol. 14.2016, 3, p. 577-612
|
Subject: | Inter-organizational business processes | Electronic data interchange | Process mining | Inter-organizational relationships | Key performance indicators | Prozessmanagement | Business process management | Elektronischer Datenaustausch | Performance-Messung | Performance measurement | Unternehmenskooperation | Inter-firm cooperation | Workflow-Management-System | Workflow management system | Data Mining | Data mining | Unternehmenserfolg | Firm performance | Betriebliches Informationssystem | Business intelligence system |
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