Antecedents and consequences of co-creation in credence-based service contexts
Year of publication: |
January 2016
|
---|---|
Authors: | Kasnakoglu, Berna Tari |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 36.2016, 1/2, p. 1-20
|
Subject: | Co-creation | well-being | health care | higher education | transformative service research | Kundenintegration | Customer integration | Dienstleistungsqualität | Service quality | Gesundheitsversorgung | Health care | Gesundheitswesen | Health care system | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsmarketing | Services marketing | Service-Dominant Logic | Service-dominant logic | Dienstleistungssektor | Service industry |
-
Value co-creation : factors affecting discretionary effort exertion
Aggarwal, Praveen, (2014)
-
What causes imbalance in complex service networks? : evidence from a public health service
Verleye, Katrien, (2017)
-
Le Nguyen Hau, (2017)
- More ...
-
How do firms benefit from customer complaints?
Yılmaz, Çengiz, (2016)
-
An asymmetric configural model approach for understanding complainer emotions and loyalty
Kasnakoglu, Berna Tari, (2016)
- More ...