Antecedents and consequences of using information from customers involved in new service development
Pilar Carbonell and Ana-Isabel Rodriguez-Escudero
| Year of publication: |
2014
|
|---|---|
| Authors: | Carbonell, Pilar ; Rodriguez-Escudero, Ana-Isabel |
| Published in: |
The journal of business & industrial marketing. - Bingley : Emerald Publishing Limited, ISSN 0885-8624, ZDB-ID 649550-3. - Vol. 29.2014, 2, p. 112-122
|
| Subject: | New service development | Customer involvement | Information processing behaviors | Information use | New service performance | Technological turbulence | Kundenintegration | Customer integration | Innovation | Dienstleistung | Services | Produktentwicklung | New product development | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Innovationsmanagement | Innovation management |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010248165