Antecedents and outcomes of telecom reputation in Ghana
Year of publication: |
2018
|
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Authors: | Anlesinya, Alex ; Bukari, Zakari ; Bonuedi, Amy Afi ; Mickson, Michael K. ; Brefo-Manuh, Adwoa Benewaa ; Nyanyofio, Gerald Joseph Nii Tetteh |
Published in: |
International journal of services, economics and management. - Genève : Inderscience Enterprises, ISSN 1753-0822, ZDB-ID 2422828-X. - Vol. 9.2018, 1, p. 36-60
|
Subject: | telecom reputation | corporate image | brand reputation | corporate reputation management | customer satisfaction | service quality | employer attractiveness | telecommunication industry | Ghana | Africa | mobile number portability service | Firmenimage | Corporate reputation | Kundenzufriedenheit | Customer satisfaction | Reputation | Telekommunikationssektor | Telecommunications industry | Dienstleistungsqualität | Service quality | Telekommunikation | Telecommunications | Personalmarketing | HR marketing | Mobilkommunikation | Mobile communications | Afrika | Beziehungsmarketing | Relationship marketing |
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