Antecedents of customer loyalty : study from the Indonesia's largest e-commerce
Mohamad Rizan, Ika Febrilia, Agus Wibowo, Rianti Dea Rizky Pratiwi
| Year of publication: |
2020
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|---|---|
| Authors: | Rizan, Mohamad ; Febrilia, Ika ; Wibowo, Agus ; Pratiwi, Rianti Dea Rizky |
| Published in: |
Journal of Asian finance, economics and business : JAFEB. - Seongnam, Gyeonggi, South Korea : Korea Distribution Science Association, ISSN 2288-4645, ZDB-ID 2929132-X. - Vol. 7.2020, 10, p. 283-293
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| Subject: | Service Quality | Perceived Value | Customer Satisfaction | Customer Loyalty | E-commerce | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Electronic Commerce | Indonesien | Indonesia | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.13106/jafeb.2020.vol7.n10.283 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012671389