Anthropomorphic last-mile robots and consumer intention : an empirical test under a theoretical framework
Shibo Xu, Xiaoxue Zhang, Rohan Kim, Miao Su
| Year of publication: |
2024
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|---|---|
| Authors: | Xu, Shibo ; Zhang, Xiaoxue ; Kim, Rohan ; Su, Miao |
| Published in: |
Journal of retailing and consumer services. - Amsterdam : Elsevier Science, ISSN 0969-6989, ZDB-ID 2020784-0. - Vol. 81.2024, Art.-No. 104028, p. 1-12
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| Subject: | Anthropomorphic delivery robots | Consumer usage intentions | Human-computer interaction | Last-mile delivery | Service quality hierarchy model theory | Task-technology fit model theory | Urban retail environments | Konsumentenverhalten | Consumer behaviour | Roboter | Robot | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2024.104028 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015123278