Anthropomorphic last-mile robots and consumer intention : an empirical test under a theoretical framework
Year of publication: |
2024
|
---|---|
Authors: | Xu, Shibo ; Zhang, Xiaoxue ; Kim, Rohan ; Su, Miao |
Subject: | Anthropomorphic delivery robots | Consumer usage intentions | Human-computer interaction | Last-mile delivery | Service quality hierarchy model theory | Task-technology fit model theory | Urban retail environments | Konsumentenverhalten | Consumer behaviour | Roboter | Robot | Dienstleistungsqualität | Service quality |
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