Anticipating and Managing Three Dilemmas in Knowledge Management : Insights from an in-depth Case Study of a Major Diversified Firm

By reference to an in-depth case study of Siemens, a transnational, European-based high technology firm in the electronics and electrical engineering industry, the authors conclude that successful knowledge management requires close attention to three dilemmas.(...)

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Year of publication:	2002
Authors:	Gibbert, Michael ; Probst, Gilbert J. B.
Publisher:	Université <Genève> / Section des Hautes Etudes Commerciales
Subject:	Wissensmanagement \| Innovationsmanagement \| Organisatorisches Lernen \| organizational learning \| Fallmethode \| Fallstudie \| Dilemma

Introduction
Methodology
Results of our case-study research
Dilemma number one: balancing top-down versus bottom-up approachesDilemma number two: balancing high profile visibility with management expectationsDilemma number three: short-term versus long-termDiscussion
Conclusion and suggestions for further research
References
Figures and Tables

Persistent link: https://ebvufind01.dmz1.zbw.eu/10005843547