Anticipatory value-in-use in early-stage digital health service transformations : how consumers assess value propositions before and after abrupt, exogenous shocks
Year of publication: |
2023
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Authors: | Dahl, Andrew J. ; Peltier, James W. ; Swan, Eric L. |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 163.2023, p. 1-13
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Subject: | Digital health | Digital transformation | Service-dominant logic | Telemedicine | Value co-creation | Value-in-use | Digitalisierung | Digitization | E-Health | E-health | Service-Dominant Logic | Gesundheitswesen | Health care system | Kundenintegration | Customer integration | Betriebliche Wertschöpfung | Value creation | Konsumentenverhalten | Consumer behaviour | Kundenwert | Customer value |
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