Anytime, anywhere : how the best bricks-and-clicks businesses deliver seamless service to their customers
Robert Spector
| Year of publication: |
2002 ; 1. print.
|
|---|---|
| Authors: | Spector, Robert |
| Publisher: |
Cambridge, Mass. : Perseus |
| Subject: | Electronic Commerce | Kundendienst | Kommunikations-Mix |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | X, 273 S. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 0-7382-0510-9 |
| Classification: | Betriebliche Information und Kommunikation ; Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004713818