Applying complexity theory to deepen service dominant logic : configural analysis of customer experience-and-outcome assessments of professional services for personal transformations
Pei-Ling Wu; Shih-Shuo Yeh; Tzung-Cheng (T. C.) Huan; Arch G. Woodside
| Year of publication: |
2014
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|---|---|
| Authors: | Wu, Pei-ling ; Yeh, Shih-shuo ; Huan, Tzung-cheng ; Woodside, Arch G. |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 67.2014, 8, p. 1647-1670
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| Subject: | Beauty salon | Complexity | Configuration | Contrarian | Transformation | Friseurhandwerk | Hairdressing industry | Freie Berufe | Professional services | Service-Dominant Logic | Service-dominant logic |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010379252