Architectural innovation, functional emergence diversification in engineering systems

The evolution of the architecture of long-lived complex socio-technical systems have important consequences and can happen in unexpected ways. This dissertation explores this question through the study of the architectural evolution of Municipal Electric Utilities (MEUs) and their diversification into broadband services in the United States. Our research seeks answers to questions of process (why and how did this happen?), impact (what was the economic effect of this evolution?), theory (what is the phenomenon that explains this evolution?) and method (how can we study such changes?). The number of MEUs offering broadband services increased by more than 200% between 2000 and 2005, which made MEUs one of the most important providers of fiber-based broadband services in the nation. As a result, the entry of MEUs into broadband became a heavily debated policy issue at local, state, and national levels, and many laws were proposed for restricting or broadening their role in broadband. Our research provides the first evidence about the economic impact of this phenomenon for better-informed policy making. The analysis of the architectural evolution of MEUs required appropriate methods.