Aspects of the management of electronic public services - considerations on e-gov and the digital divide

The paper relates to some newly introduced concepts in the practical and theoretical applications of the ITC technologies; all are related to an expected increase in the quality of the life of citizens and are vast consumers of tangible and intangible investments. The interest for the management at the domestic level comes from the need to prioritize resources, vast majority being publicly sustained. All that is pursued is the effective ways fi configure the usage of the ITC uses. The Electronic government (E-Gov) is the use of technology, particularly Web-based Internet applications, to enhance the access to and delivery of government information and services to citizens, business partners, employees, agencies, and other entities. E-Gov promises its government sponsors a powerful tool for improving processes and communicating with the rest of the world.