//-->
Customer-driven management models for choiceless clientele? : business process reengineering in a California welfare agency
Esbenshade, Jill, (2016)
Examining the process of performance measurement system design and implementation in two Italian public service organizations
Bracci, Enrico, (2017)
Den offentliga sektorn och välfärdens tjänster
Furåker, Bengt, (2023)
Antecedents or processes? : determinants of perceived effectiveness of interorganizational collaborations for public service delivery
Chen, Bin, (2010)
A configurational approach to attracting participation in crowdsourcing social innovation : the case of Openideo
Wang, Rong, (2023)
Administering services and managing contracts : the dual role of government human services officials
Krauskopf, Jack, (2010)