Assessing asymmetric response effect of behavioral intention to service quality in an integrated psychological decision-making process model of intercity bus passengers: a case of Taiwan
| Year of publication: |
2008
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|---|---|
| Authors: | Lin, Jiun-Hung ; Lee, Tzong-Ru ; Jen, William |
| Published in: |
Transportation. - Springer, ISSN 0049-4488. - Vol. 35.2008, 1, p. 129-144
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| Publisher: |
Springer |
| Subject: | Loss aversion | Repurchase intentions | Service quality | SERVQUAL model |
| Extent: | text/html |
|---|---|
| Type of publication: | Article |
| Source: |
Persistent link: https://www.econbiz.de/10005684819