Assessing ERP post-implementation success at the individual level : revisiting the role of service quality
Pei-Fang Hsu, HsiuJu Rebecca Yen, Jung-Ching Chung
| Year of publication: |
2015
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|---|---|
| Authors: | Hsu, Pei-Fang ; Yen, HsiuJu Rebecca ; Chung, Jung-Ching |
| Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 52.2015, 8, p. 925-942
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| Subject: | ERP post-implementation | Service quality | System quality | Extended use | IS success | Dienstleistungsqualität | ERP-System | ERP system | Qualitätsmanagement | Quality management | Erfolgsfaktor | Success factor |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.im.2015.06.009 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011416907