Assessing Lean Six Sigma and quality performance improvement in Italian public healthcare organizations : a validated scale
Year of publication: |
2024
|
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Authors: | Rosa, Angelo ; Capolupo, Nicola ; Romeo, Emilia ; McDermott, Olivia ; Antony, Jiju ; Sony, Michael ; Bhat, Shreeranga |
Published in: |
The TQM journal : the international review of organizational improvement. - Bradford : Emerald Group Publ., ISSN 1754-274X, ZDB-ID 2420151-0. - Vol. 36.2024, 9, p. 392-412
|
Subject: | Healthcare organisation | Italy | Lean management | Lean Six Sigma | Public health | Quality performance improvement | Lean Management | Qualitätsmanagement | Quality management | Gesundheitswesen | Health care system | Italien | Gesundheitsversorgung | Health care | Krankenhaus | Hospital | Lean Production | Lean production | Performance-Messung | Performance measurement | Performance-Management | Performance management | Dienstleistungsqualität | Service quality |
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