Assessing servicescape of cruise tourism : the perception of Chinese tourists
Year of publication: |
2017
|
---|---|
Authors: | Lyu, Jiaying ; Hu, Liang ; Hung, Kam ; Mao, Zhenxing |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 29.2017, 10, p. 2556-2572
|
Subject: | China | Servicescape | Measurement scale development | Cruise travel | Kreuzfahrt | Cruise | Urlaubsverhalten | Holiday behaviour | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Tourismus | Tourism | Konsumentenverhalten | Consumer behaviour | Messung | Measurement |
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