Assessing the effect of airline service quality on image and post purchase behavioral intention
Year of publication: |
2020
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Authors: | Ramjit Singh ; Nika, Abid Suhail |
Published in: |
Enlightening tourism : ET ; a pathmaking journal. - Huelva : Univ., ISSN 2174-548X, ZDB-ID 2631025-9. - Vol. 10.2020, 2, p. 323-357
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Subject: | Service Quality | Satisfaction | Loyalty | Image | Behavioral Intention | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Fluggesellschaft | Airline | Firmenimage | Corporate reputation |
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