At your service on the table : impact of tabletop technology on restaurant performance
Tom Fangyun Tan, Serguei Netessine
| Year of publication: |
2019
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|---|---|
| Authors: | Tan, Tom Fangyun ; Netessine, Serguei |
| Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Catonsville, MD : INFORMS, ISSN 0025-1909, ZDB-ID 206345-1. - Vol. 66.2019, 10, p. 4496-4515
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| Subject: | technology innovation | self-service technology | labor productivity | restaurant operations | service operations | Gastronomie | Restaurant industry | Selbstbedienung | Self-service | Technischer Fortschritt | Technological change | Arbeitsproduktivität | Labour productivity | Dienstleistungsqualität | Service quality | Dienstleistungssektor | Service industry | Dienstleistungsmanagement | Service management | Innovation |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1287/mnsc.2019.3430 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012305257