Atmospherics fosters customer loyalty : exploring the mediating effects of memorable customer experience and customer satisfaction in factory outlet malls in Taiwan
Chin-Tsu Chen
| Year of publication: |
2024
|
|---|---|
| Authors: | Chen, Chin-Tsu |
| Subject: | Atmospheric cues | Customer loyalty | Customer satisfaction | Memorable customer experience | Outlet malls | Perceived values | Kundenzufriedenheit | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Taiwan | Einkaufszentrum | Shopping center | Dienstleistungsqualität | Service quality | Kundenbindung | Customer retention |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2024.103936 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015114819